Evans Consoles Blog

Evans Partnership with Denise Amber Lee Foundation

Nathan Lee is the founder and President of the Denise Amber Lee Foundation which he formed after the preventable murder of his wife, Denise, in 2008. He has made his life work to honor his courageous wife by promoting better training, standardized protocols, quality assurance, and technological advances for 9-1-1 so that it meets the expectations of all citizens. His testimony before the Florida Legislature in 2010 led to the passage of Florida's first-ever training and certification standard for all 9-1-1 Telecommunicators.

EvansCare Preventative Maintenance + Console Cleaning Manager

Tanya Lee is Manager of EvansCare Preventative Maintenance + Console Cleaning Services, which services mission-critical environments across Canada and the United States. She has written a Detailed Whitepaper about the EvansCare service.

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Why Lighting Matters to your Operators - Evans Control Room Lighting

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5 Ways Evans Federal can help make the most of your Budget

The final stretch of the fiscal year is in sight, which means only one thing; it’s time to get your project proposals submitted. Are you looking at enhancing your existing command center? Building a new one?

DALF + Evans Partnership

Evans Consoles announces strategic partnership with the Denise Amber Lee Foundation.

Important Ergonomics Facts for Operators (Infographic)

Creature Comforts: What Your Employees Want

There is a lot to consider when you are planning a control room. There are many components that come together to make a successful operation. Not only are there elements that go into designing the room, but the technological aspect is also a huge piece of the puzzle as well. With all the focus on design and technology, it is no wonder that sometimes the people who work in the center can be overlooked. The operator is the most important asset to any control room. Below are three ways to make the environment more comfortable during long shifts.

For the “First” First Responders

9-1-1- operators, or “First” First Responders are the first point of contact when calling 9-1-1. They coordinate emergency response and most often give instructions to the panicked voices on the other side of the call.

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The Importance of Cleaning and Maintaining your Consoles

Without proper workspace maintenance and cleaning, your consoles are at risk. From debris to dust and mold, dirty consoles become harmful to your employees’ health and safety, work environment, and equipment performance, not to mention being less durable over time. Your consoles, chairs, accessories, AV systems, and other equipment are an investment in your operations center – don’t you want it to stand the test of time?

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How to be a good dispatcher?

The first ring of a 911 call breaks the control room's silence. At that moment, a critical person in the emergency response chain is activated – the public safety dispatcher. They are the unseen heroes who are the first point of contact in emergencies, the bridge between the public and the services they need. A dispatcher's shoulders hold a lot of responsibility—a life saved, a fire contained, a crime stopped—all potentially hinge on their ability to gather information, assess the situation, and dispatch the right help quickly and calmly. But what exactly makes a great dispatcher? It’s not just about answering calls and relaying information. It’s about possessing unique skills that allow them to thrive in a fast-paced and stressful environment.

Giving an Old Control Room New Life

Control rooms and their consoles are built to last decades. Given that they are not updated on frequent basis maintenance of these rooms can be the last thing on anyone’s mind.

What do Control Room Consoles and Control Room Tech have in Common?

Simple: both need to be flexible to support high-demanding, constant changing environments. While technologies are evaluated for their flexibility options in incremental modularity, enhanced visibility to security status reporting, faster start times, lower start costs, high ramp rates, and improvement for overall operational efficiencies – shouldn’t your control room consoles be looked at with the same presets?

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