Customer Success Stories

"Working with Evans was seamless. Any time we had a question, concern or needed more input they would take our ideas and run with them. They were very responsive and it was an absolute pleasure having them deliver this project for our team. We included Evans from the inception of this project as it was very important to us that the architectural renderings were done right. They were here from day one and attended all design and development meetings, we recognized early on that it was important to include them in this process from the beginning. Our sales representative [Scott] often checks in on how everything is going which is a very nice personal connection. We've not had one issue, not even so much as a light bulb go out and we've been in the facility for 8 months now. The team at Evans has become more like family than they are a vendor. Thanks Evans Consoles!"

-Lauren Mielke

"Working with Evans was a dream. They saw my vision for the center and enabled us to accomplish exactly what we needed for the ‘people in the seat’. They shared my view that a control room needs to focus on the operators and the entire Evans team, including Brian Fitzpatrick, helped us design and build an ergonomic workspace just for them. Evans presented us with innovative solutions when we ran into problems and helped us implement them into our new E-911 center. They never pushed me away from my vision but worked with me to create a control center that was better than our original plans. Brian and the Evans team were very accommodating throughout the entire process, and I highly recommend them to anyone building or redesigning their control room."

-Chris Freeman

"I want to send my sincerest thanks to Evans for the amazing work over the last year helping prepare and plan the remodeling project for the Nicollet County Sheriff’s Office 911 Dispatch Center. Chelsea Kimbrough took the time to sit down and ask me FIRST what I wanted and needed in my center rather than showing me brochures of cookie cutter products. She took stock of our space and came up with great ideas for room layouts and console options. Chelsea and the Evans team flawlessly handled countless emails and calls, answering questions, revising drafts, adding tweaks and pieces to accommodate our needs. They took a spark of a vision from my head and turned it into a reality. I truly think that if not for the hard work, innovative ideas and overall customer care throughout this process we would not have this high caliber set up that we currently have now. Without you and your team, I don’t believe any of this would have been possible. Since the completion of our remodel, I have heard nothing but excitement and praise from my staff. I am currently working from one of the new stations and I LOVE what we have! It was such a pleasure working with you and the team at Evans! If you ever need an agency as a reference, please feel free to share my information with other PSAP contacts. You will get nothing but a glowing recommendation."

-Peggy Reimers

"The two gentlemen that [Tanya] sent to clean our centers were nothing but top-notch. They were pleasant, courteous and a joy to work with. They took the time and care to ensure all of our equipment was left in the condition they found it (minus the dust, moon pies, pens and all the other miscellaneous items they found). The cleaning they provided is a necessity for the health and safety of our staff and I would like to make a request in advance that you PLEASE send the same crew back here next year! They were an absolute joy to interact with and are always welcome at our home. Thank you again for everything you and your staff did for us. Please pass on our thanks to the management of EvansCare!"

-Chris Thompson

“I bought a ring about a week before the Route 91 shooting. About two years ago it slipped off my finger and rolled under the console where I couldn’t find it. I seriously looked obsessed trying to find it. Now here we are the day before the 4th anniversary of the event and EvansCare was able to find it for me. I’ll be a little emotional the rest of the day!"

-Josh Fonseca

"This past year during the planning of an entire remodel of the Iowa State University Police Communications Center, I had the pleasure of working with North Central Regional Sales Manager, Chelsea Kimbrough. She listened to what our needs were and came with an excellent solution that fit our center perfectly. You can tell she genuinely cares about her customers and wants what is best for them. If you are looking to upgrade your dispatch console furniture, Evans Consoles should be your first call."

-Marie Carlson

"On September 21, 2021 at 0800 hours, we had it scheduled for EvansCare to clean our Comm Center. We have seven workstations, each holding three computers. At about 0730 hours, I received a call from your crew stating that they were en route and to confirm the meeting location. They were very prompt and professional. Once being escorted to the Comm Center, we went over the workstations, and the room in general, and they established their game plan for the cleaning. They worked quickly, quietly and were very conscious of our work environment. They had no problem working around our staff and their needs. My coworkers were impressed with their professionalism and the quality level of work they performed. Due to the room being recently remodeled, it was not as dirty as some centers and they spent about an hour at each workstation. They were patient while we moved staff from one workstation to another, so they could clean each one. At the end, they asked that their work be checked and showed us what was recovered from all of the workstations. I have heard all positive comments about them and their work. My coworkers and I feel confident knowing that we have an annual contract with your company.
Respectfully,"

-Seargent Tim Duda

"We are extremely happy with the professional control room design and install from the Evans team. The main challenge was that we were bound by the area of the building, Evans came in with the solutions we needed and the entire team excelled beyond expectations. The consoles were installed on a weekend so as not to interfere with our day-to-day activities and were ready to operate by our December 1st deadline. We are very happy with the successful installation and are very proud to show off our control room with our new consoles coupled with our new technology setup. It’s just a whole different environment and we love it."

-Jacek

"We hired the EvansCare team to clean our control room and oh my gosh they did a great job! They called beforehand to tell me they were on the way, both Kevin and Cody were very friendly. They did an AWESOME job. No disruptions whatsoever and they made the department look like new again. The entire process from the quote to the project wrap-up was seamless. I’ve already talked to my Captain about budgeting for this service again. I'm so happy we got to have you guys come and do this. EvansCare definitely has our business again. Thank you very much to Tanya and the entire team."

-Ray Dohm