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Posts from Jan Lopez

National Public Safety Telecommunicators: Our Heroes Behind the Scenes

Posted by Jan Lopez on April 12, 2021 at 6:49 AM

Thank you to all the Headset Heroes around the world for your hard work and dedication. Your tireless work behind the scenes does not go unnoticed. Here at Evans we appreciate the fact that there are many hard working operators who make a true difference in public safety!

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Why Lighting Matters to your Operators - Evans Control Room Lighting

Posted by Jan Lopez on July 30, 2019 at 2:07 PM

Creature Comforts: What Your Employees Want

Posted by Jan Lopez on January 17, 2019 at 11:00 AM

There is a lot to consider when you are planning a control room. There are many components that come together to make a successful operation. Not only are there elements that go into designing the room, but the technological aspect is also a huge piece of the puzzle as well. With all the focus on design and technology, it is no wonder that sometimes the people who work in the center can be overlooked. The operator is the most important asset to any control room. Below are three ways to make the environment more comfortable during long shifts.

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For the “First” First Responders

Posted by Jan Lopez on July 9, 2018 at 8:57 AM

9-1-1- operators, or “First” First Responders are the first point of contact when calling 9-1-1. They coordinate emergency response and most often give instructions to the panicked voices on the other side of the call.

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What Makes a Great Dispatcher?

Posted by Jan Lopez on April 30, 2018 at 7:45 AM

Dispatchers are an integral part of the 9-1-1 system – they are who the public turns to during some of their most distressing times. Dispatchers are the bridge between the public and emergency services; while they often fly under the radar, it is the dispatcher community who deal some of the toughest phone calls and situations. There is a lot resting on the shoulders of dispatchers. They are the unsung hero of the day.

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Giving an Old Control Room New Life

Posted by Jan Lopez on April 11, 2018 at 9:15 AM

Control rooms and their consoles are built to last decades. Given that they are not updated on frequent basis maintenance of these rooms can be the last thing on anyone’s mind.

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VR: Feeling is Believing

Posted by Jan Lopez on August 8, 2017 at 1:14 PM

Evans Virtual Reality (VR) is another example of how we continue to push the innovation envelope in our industry. VR literally adds a new dimension that is unique in presenting project ideas and renders to clients. With VR you don’t just see your control room, you feel it. Imagine the decision making enlightenment!

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