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Dispatch Center Design

Evans takes pride in incorporating cutting-edge technology into our dispatch center design, ensuring that your 911 communications center remains at the forefront of innovation. Our commitment to dispatch center design goes beyond aesthetics, encompassing the integration of state-of-the-art communication systems, advanced data analytics, and AI-driven tools. By staying abreast of technological advancements, our solutions empower your operators with real-time information, streamlined workflows, and enhanced decision-making capabilities, ultimately contributing to more effective emergency response. 

We know that the PSAP is the most important room in your 911 communications center – it’s where civilians and emergency personnel depend on operators, reliable technology, and real-time information during the most difficult emergencies. At Evans, we understand your goal is to accurately deliver information to emergency responders. You can leverage our four decades of experience to design your dispatch center for maximum emergency response efficiency. 

Supporting Your Day-to-Day Operations

As the situation changes, the use and demand of a communications environment change dramatically. Our dispatch center layout and design strategies consider how people are routed throughout your 911 control room both daily and during critical conditions to maximize optimal communication between operators and key stakeholders.

Employing our experienced team of public safety experts, we work with you to determine the configuration that best supports your organization’s communication and collaboration objectives to ensure continuity of operations and minimize the impact of the critical condition. Evans 911 dispatch center solutions are designed with the operator in mind. 

Dispatch Center Design for Ergonomic Comforts

An operator’s comfort is paramount to their productivity and overall health. Our 911 communication center design solutions encompass a variety of self-adjustable components and accessories, which are designed to be an extension of their day-to-day operations.

Evans’ solutions enable greater environmental controls such as temperature and fan controls, height adjustments, and lighting, among other elements to mitigate fatigue and improve operator alertness. Our situational dispatch console light solutions enhance communication, awareness, and coordination which supports your effective incident deployment strategies amid emergencies.



Flexible & Durable Control Rooms Built for Dispatch Environments

911 communication center designs are meant to support your high-demanding environment. So shouldn’t they stand the test of time?

Designed exclusively for 911 control rooms, Evans solutions give you the flexibility to choose from the best products that support your organization today, and in the future. Built to withstand shift changes, upset conditions, and possible increased traffic flow, our solutions seamlessly adapt to each user, without jeopardizing durability. Your 911 dispatch center layout should be designed specifically with your telecommunicators in mind.


Dispatch center design for optimal operators' productivity.

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Safety Compliance for 911 Dispatch Centers

Our strict safety standards are applied to everything we do, both internally and externally. Our certified teams of installers adhere to all safety regulations, ensuring a safe installation for everyone involved. Our teams also take additional site-specific training as needed to ensure we meet your safety protocols. We also recognize we may be working in secure areas, and work with you to ensure our team members understand and fully comply with all security protocols.

Tailored Dispatch Center Layout for Unique Needs

We understand that each 911 center has unique requirements based on its location, size, and the nature of emergencies it handles. Our team works closely with you to tailor dispatch center design that align with your specific needs. Whether you are designing a new center or upgrading an existing one, our customizable layouts, modular furniture, and adaptable technology infrastructure ensure that your dispatch environment is optimized for peak performance. From call-taking stations to incident command consoles, our tailored solutions enhance the functionality of your dispatch center, creating an environment that fosters efficiency and collaboration. 


What do our clients say about us?


“We included Evans from the design phase of this project as it was very important to us that the dispatch center layout were done right. They were here from day one and attended all design and development meetings, we recognized early on that it was important to include them in this process from the beginning. Our sales representative often checks in on how everything is going which is a very nice personal connection. We've not had one issue, not even so much as a light bulb go out and we've been in the facility for 8 months now.” 

Lauren Mielke, Holbrook Regional Communications Center. 

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Green Initiatives in Dispatch Center Design 

Evans is committed to sustainability in dispatch center design. We recognize the importance of minimizing our environmental impact while creating functional and ergonomic workspaces. Our eco-friendly initiatives include the use of energy-efficient lighting, recyclable materials, and sustainable manufacturing processes. By incorporating green practices into our designs, we not only contribute to a healthier planet but also provide dispatch centers with long-term cost savings through reduced energy consumption and operational efficiencies. 


Denise Amber Lee Foundation

We are proud supporters of the Denise Amber Lee Foundation and together we are committed to making a difference. Find out more about our partnership here.