Choosing the right dispatch solutions partner for your Emergency Dispatch Communications Center is crucial to your team’s success. Aside from efficient, effective and failsafe communications between the operator, civilians, law enforcement, fire/rescue and emergency medical services, your center’s design is paramount for day-to-day operations and upset scenarios.

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The role of a 9-1-1 dispatcher is undoubtedly one of the most difficult professions. 9-1-1 operators are a crucial and vital component of any emergency situation. As the first point of contact connecting citizens to law enforcement, fire/rescue and emergency medical services, they are relied on by civilians to remain calm, make quick and sound judgments to each emergency situation; an integral and trusted part of every community.

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