EVANS Consoles Blog

Control room “operation center” supervisors, managers, and directors are always looking for different ways to run their operation centers at its fullest potential. Top 3 of the targets generally tend to be cost reduction, increase in quality, and time reduction to meet goals. Leadership teams consistently have these objectives top of mind when running their day-to-day operations and when designing or retrofitting their control rooms with new consoles and equipment.

This week’s blog post feature is from Terri D Sherman, winner of our Superhero contest.

9-1-1- operators, or “First” First Responders are the first point of contact when calling 9-1-1. They coordinate emergency response and most often give instructions to the panicked voices on the other side of the call.

Part 2 of our two-part series: Consoles vs Office furniture.

When it comes to consoles and office furniture, the number one question asked: Is there really a difference between office furniture and consoles?

With the recent launch of EvansCare, we have been inundated with questions on what exactly is EvansCare.

Without proper cleaning and maintenance your consoles are at risk. From debris to dust and mold, dirty consoles become harmful to your employees’ health and safety, work environment, and equipment performance, not to mention being less durable over time. Your consoles, chairs, accessories, AV systems, and other equipment are an investment in your operations center – don’t you want it to stand the test of time?

Most people do not realize the important role acoustics play in a control room. It can have a humongous impact on employees and their performance.

Dispatchers are an integral part of the 9-1-1 system – they are who the public turns to during some of their most distressing times. Dispatchers are the bridge between the public and emergency services; while they often fly under the radar, it is the dispatcher community who deal some of the toughest phone calls and situations. There is a lot resting on the shoulders of dispatchers. They are the unsung hero of the day.

Control rooms and their consoles are built to last decades. Given that they are not updated on frequent basis maintenance of these rooms can be the last thing on anyone’s mind.