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Setting New Standards in Reliable Emergency Dispatch Solutions

Our innovative 911 dispatch consoles set the industry standard, providing durability, flexibility, and functionality. For over 40 years, we have built consoles for 911 command and control centers, honing our ability to promote attentiveness and help dispatchers focus and decompress.

When Seconds Matter, Trust in Our 911 Dispatch Consoles

Our modern consoles are designed for command hubs tailored to the unique demands of emergency response. With ergonomic excellence and intuitive interfaces, our dispatch room consoles empower dispatchers to make split-second decisions with confidence.

With years of public safety industry research, client feedback, and design expertise, our emergency dispatch consoles exceed industry standards, unlike any other product in the marketplace. Designed with a rugged steel frame - the most structurally sound in the industry - consoles are both durable and flexible.

Dispatch Console Configuration Flexibility

Designed to push the boundaries of tailored solutions, our consoles can be configured in many ways to improve workflow and increase collaboration between workstations—sit-stand options for long shifts and static options for more cost-effective solutions. As a stand-alone unit or part of a custom workgroup, our public safety consoles offer enough flexibility to fit perfectly into any control room environment.

Working with Evans was seamless. Any time we had a question, concern or needed more input they would take our ideas and run with them. They were very responsive and it was an absolute pleasure having them deliver this project for our team. 

Lauren Mielke Deputy Director at Holbrook Regional Communications Center

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Enhanced Cable Management for your Dispatch Consoles

Our dispatch consoles utilize wider and deeper cable raceways, allowing you to run more cables in an organized manner. Full front and rear access in our dispatch desks makes adding or changing cabling quick and simple. This sophisticated, integrated cable management system hides cables within the frame while accommodating change as your technology needs to evolve.

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Personalization for 911 Dispatch Control Consoles

Adding personalized controls like temperature and situational awareness provides you with the ultimate working conditions for your team. We understand that a comfortable and organized workspace is essential for maintaining focus during high-stress scenarios. Our dispatch furniture is aesthetically pleasing and engineered for ergonomic comfort, allowing dispatchers to remain alert and composed throughout their shifts. Every element is carefully considered to enhance productivity and well-being. In addition to personalized controls, our control room furniture incorporates thoughtful details such as strategically placed cup holders and adjustable task lighting. We believe that a well-equipped control room goes beyond advanced technology, encompassing a holistic approach to meet the diverse needs of modern dispatch operations.

Dispatch Console Furniture with Slat Support Systems

Our dispatch console furniture incorporates the latest in slat support technology; you can choose from Slatwall or Slatrail systems. Both can handle a variety of mounted accessories, including large monitor arrays. The Slatwall is available in a single, double, or triple high configuration, and the Slatrail can be curved to fit within a curved dispatch desk console configuration. The dispatch consoles incorporate optional pop-up and Slatwall power and data access, including USB, DVI, Power, HDMI, and Cat6, all prewired for easy connectivity.

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The Best Consoles for Dispatch Centers

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Sit-stand consoles

With smooth electric height adjustment, it seamlessly transitions between sitting and standing positions, ensuring optimal ergonomic design and comfort.
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Fixed height consoles

Offers a robust, fixed-height design that ensures durability and functionality for 24/7 operations. 

Dispatch consoles vs other industries?

Dispatch consoles are specialized workstations designed to handle the high-pressure, time-sensitive demands of emergency services. Unlike standard consoles, they incorporate features specifically tailored to expedite response times and optimize operator performance.

  • Computer-Aided Dispatch (CAD) system: This software integrates with the console and provides vital information such as caller location, address, and call type. It also allows for rapid dispatch of emergency services.
  • Geographic Information Systems (GIS) mapping: Real-time maps integrated into the console display the location of the incident, nearby resources, and traffic conditions, aiding in rapid decision-making.
  • Multiple monitors: The ability to view multiple screens simultaneously allows operators to access different information sources without switching between applications, saving valuable seconds.
  • Voice recording and playback: The capability to record and replay calls ensures accuracy, accountability, and potential use as evidence.
  • Hotkeys and macros: Customizable shortcuts can expedite common tasks, such as dispatching units or accessing specific information.
  • Alarm and notification systems: Audible and visual alerts can prioritize critical information and prevent missed calls or incidents.



Discover the Future of 911 Dispatch Technology with Evans

At Evans, we understand the critical nature of 911 dispatch consoles, and our consoles are crafted to enhance performance and reliability. Discover the future of emergency response technology. 

Let's discuss your project today