Call Center Consoles & Emergency Dispatch Furniture

Most major corporations and municipalities today have a call center for assistance, emergencies, troubleshooting or complaints, and the most important goal of those call centers is efficient call handling and creating a positive customer contact situation. One of the best ways to assure that your customers will have a positive experience will be to ensure that your call center workers are in an ergonomically optimized work environment, with easy to use, efficient call center consoles. At Evans, we can create durable call center furniture that is designed with your unique work conditions in mind. From the space in which the call center is located to worker fatigue due to long-term sitting, we take everything into account when creating your system.

We have designed and installed 911 consoles in dispatch and traffic management centers for major metropolitan areas such as Houston, Chicago and Los Angeles. While each had unique architectural room features and design requirements that created a great challenge, we were able to design an optimal layout for each call center with our custom 911 dispatch furniture. The end results were workspaces with clear sight lines for all and improved operator work flow and efficiency.

Whether you require emergency dispatch furniture or call center consoles for a help desk, Evans can provide the solution for you. Client consultation, design, production, installation and maintenance are all part of the day's work for us.