Control room “operation center” supervisors, managers, and directors are always looking for different ways to run their operation centers at its fullest potential. Top 3 of the targets generally tend to be cost reduction, increase in quality, and time reduction to meet goals. Leadership teams consistently have these objectives top of mind when running their day-to-day operations and when designing or retrofitting their control rooms with new consoles and equipment.
There are 3 umbrella directions in which leadership can take to meet these goals:
● Standardization - Creating a standard process for all applications leads to better systematic flow. Each control center has its own requirements for technical equipment, which may make this difficult to achieve. However, if the equipment is kept the same throughout the operation center, this makes it easier to train new hires which in turn creates standardization.
● Digitization - Converting information to a digital format allows for easier access to information. This also allows information to flow through different channels, such as people or machines. With a forward-looking approach, this means manual information recording will become non-existent as digitization is the way of the future. In many scenarios, digitization also rids of some human-error, making a more accurate work output, and creating fewer problems in the future.
● Simplification - This is the hardest principle to achieve but is the most effective in actively changing the process and technology of the operation center. This can result in unnecessary parts or hardware being purchased or kept, simplify processes, and reduce time and costs. As technology gets better, fewer CPUs are needed, and instead, are replaced with more powerful systems which can hold more weight and do more tasks. With larger screens making their way into the control room, the simplification of displaying data is also happening in software as well. Additionally, this equates to fewer monitors needed, creating more space.
All three principles go hand in hand, in many ways. Following in one direction can be lead directly into another comfortably. Implementing any one of the above can change how an operation drastically works. Each principle can help control rooms operate at their fullest potential. Carrying-out these three principles, leadership teams in any control room can significantly improve their operation centers work output.